Workflow & Patient Focused Strategies
This page contains tools for community pharmacies to optimize their workflow through patient-centered efforts.
Pharmacy Workflow Strategies
Preparing for Flu Clinics Procedure Guide
Contingency Plan - Communications with Neighboring Pharmacy
PioneerRx Drive-Through and Curbside Pick-up Guide
Sample Operations Communications to Pharmacy Staff
Remote Data Entry and Processing
Staff Worksheet - COVID-19 Curbside Service
Pharmacy Workflows Strategies - Protocol Example
Curbside Delivery Forms and In-Store Purchases
Action Plan for Pharmacy Staff to Follow
Hydroxychloroquine Dispensing Protocol
Patient Communications
Covid-19 Patient Education (English)
Covid-19 Patient Education (Spanish)
Patient Education Poster Template
How to Protect Yourself from COVID-19
Examples of Signage on NCPA Website
Signage for Forming Lines within Pharmacy
Addressing the COVID-19 Pandemic Facebook Explanation
Promotional Video about COVID-19 Efforts
Screening, Triage, and Care Team Collaboration
Patient DHHS Guidance Document on PREP Act
Understanding COVID-19 Testing for Pharmacies
NCPA COVID-19 Testing at Community Pharmacies
NCPA Opportunities for Pharmacy Testing During COVID-19
COVID-19 Patient Questionairre Sample
Locations for COVID-19 Test Sites