Testing Best Practices

Deborah Bowers (Yorkville Pharmacy; CPESN SC Luminary) shared the following on the 10/14 COVID Weekly Update Webinar

Example of Patient / Education Counseling Materials 
  • State Department of Health – GREAT resource for patient counseling materials

    • Edited for pharmacy and loaded onto pharmacy’s website

  • Comprehensive document reviews the following topic and can choose which one to provide to the patient

    • Q & A

    • Positive or likely to have COVID-19

    • Negative Result

    • Quarantine

    • Taking care of a child with COVID-19 ​

  • Click here to view PDF version on Deborah's Website

  • Click here to download an editable Word document​​

Example of Test Result Patient Communication
  • When you have the result for the test, communicate it in a professional manner.

  • Deborah created a templated document for positive and one for negative results to share with the patient. 

  • Click here to download an editable Word document​​

Karami Reed & Lily Genta (Shaver Pharmacy and Compounding Center;

CPESN Idaho) shared the following on the 10/21 COVID Weekly Update Webinar

Example of a COVID-19 Testing Standard Operating Procedure 
  • Click here for a quick overview of the slides

  • Click here to download the Standard Operating Procedure with lots of great resources! Examples include:

    • COVID-19 Testing Talking Points​ 

    • Consent Form

    • COVID-19 Testing Flow Chart

    • Courier Testing Checklist

    • POCT Checklist

    • COVID-19 Testing Daily Tasks

Testing Product Descriptions


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Abbott- Analyzer/Molecular

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Abbott- Card/Antigen

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CPESN® USA is a clinically integrated, nationwide Accountable Pharmacy Organization  structured to advance community-based pharmacy practice. They empower community-based pharmacies that are deeply rooted within their community by fostering their ability to provide high quality, patient-centered enhanced services. CPESN® pharmacies integrate with other healthcare providers on the patient’s care team to coordinate medical treatment. The results are better medication adherence, higher patient satisfaction, and lower healthcare costs. You can find CPESN® networks of pharmacy providers in 45 states across America. To learn more, please visit cpesn.com.

About NCPA

Founded in 1898, the National Community Pharmacists Association is the voice for independent pharmacy, representing 21,000 pharmacies and employing more than 250,000 individuals nationwide. Independent pharmacy is a $75.8 billion marketplace. Community pharmacists are local health care problem-solvers who can customize solutions to local health challenges for groups and employers.   https://ncpa.org/